Want to join. Love to Stay: take a look at our new recruitment campaign


It has been another challenging year for our Retail team due to Covid restrictions, so we have been working hard behind the scenes, filming a set of new videos to support our Retail recruitment campaign.

Garry Fenton, Retail Operations Director said: “We asked colleagues to be the next “Face of Retail” and I’m pleased to share the brilliant results today. A big thank you to Angela, Carla, Dawn, Keith, Lee and Paanan and for taking part and showcasing our shops and the role they play in the local community.”

Dawn said: “I feel like I belong at William Hill, that I'm appreciated and valued. I've worked at William Hill for a long time and the reason I'm still here is because I enjoy it, I really do. I love the customers and I love the feeling the job gives me.”

Lee said: “For new starters who want to work in a William Hill shop, the training is fantastic. They also provide courses which help keep us up to date on current sporting topics and for big event, such as the Grand National and Cheltenham Festival, it helps increase your knowledge and helps you to start conversations with customers.

I love working with people, I've always been a people person. I enjoy helping them in any way that I can when they are placing a bet. I think customer experience is definitely the way William Hill stands out from other big names in the industry.”

Are you interested in joining the William Hill Retail team? Head over to our new careers site to find out more.